personal   consultant   

 ​​BNM  ​ consultancy

NANCY   MORALES 





INTRODUCTION

Hi  my name is Nancy Morales. In my spare time  I put alphabet letters together to make blog post.  My Passion is research analyze write since a kid and I am good at what I do. I do my research analyze write for MYself and once in a while I will share.  I have learned from various country sources therefore YES, I could have a good government job but since I have learned from various sources that might get a bit complicated and do not want to be accused of helping __ with sources learned from ___.  I was born in San Antonio, Texas. On my mom side my grandmother and grandfather were from Mexico. My grandmother who never learned to speak English lived with us off and on when I was a kid. On my dad side according to an ancestry trace that one of my brothers did we are Apache American Indian so we joined an American Indian Tribe. I am a bit skeptical about these ancestry traces because what if it is not true and someone just wants to use or making stuff up. I do know one thing for sure and that is that I grew up on tacos, rice, beans, tortillas and my grandmother from Mexico lived with us off and on. I was raised in the Catholic religion. I made my First Holy Communion at St. Joseph’s Catholic church in San Antonio, Texas. I started working when I was 16 years old. I worked for S.A.N.Y.O. and that stands for ‪San Antonio Neighborhood Youth Association that gives teenagers jobs during the summer months. My first job placement with SANYO was doing office work at the National Conference of Christians and Jews. My second job placement with SANYO was doing recreational work at a kids recreation center. The majority of my adult life I have had one full time job and one part-time job.  In April 2019 got a part-time gig for myself of  Personal Consultant  www.bnmconsultancy.com

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my resume


LANGUAGES   SPEAK 

◼️  English,

◼️  Spanish,

◼️  some French
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POLITICS   WORK  
◼️  Elections Judge,  both democrat and republican May 2012 – December 2018 
◼️  Delegate,  Precinct Delegate San Antonio Texas 2004 
◼️  Activist 2000 – Present 
 



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SKILLS 

◼️  Ability to remain calm in hectic stressful situations
◼️  Ability for win win
◼️  Active Learning — Understanding the implications of new information for both current and future problem-solving and decision-making.
◼️  Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate.
◼️  Administration and Management — Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
◼️  Analyzing Data or Information — Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.
◼️  Category Flexibility — The ability to generate or use different sets of rules for combining or grouping things in different ways.
◼️  Complex Problem Solving — Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
◼️  Communicating with Persons Outside Organization — Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.
◼️  Coordination — Adjusting actions in relation to others’ actions.
◼️  Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
◼️  Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
◼️  Deductive Reasoning — The ability to apply general rules to specific problems to produce answers that make sense.
◼️  Developing and Building Teams — Encouraging and building mutual trust, respect, and cooperation among team members.
◼️   Developing Objectives and Strategies — Establishing long-range objectives and specifying the strategies and actions to achieve them.
◼️  Getting Information — Observing, receiving, and otherwise obtaining information from all relevant sources.
◼️  Guiding, Directing, and Motivating Subordinates — Providing guidance and direction to subordinates, including setting performance standards and monitoring performance.
◼️  Identifying Objects, Actions, and Events — Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.
◼️  Inductive Reasoning — The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
◼️  Information Ordering — The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
◼️  Making Decisions and Solving Problems — Analyzing information and evaluating results to choose the best solution and solve problems
◼️  Management of Personnel Resources — Motivating, developing, and directing people as they work, identifying the best people for the job.
◼️  Monitor Processes, Materials, or Surroundings — Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems
◼️  Monitoring — Monitoring/Assessing performance of self, other individuals, or organizations to make improvements or take corrective action.
◼️  Negotiation — Bringing others together and trying to reconcile differences.
◼️  Originality — The ability to come up with unusual or clever ideas about a given topic or situation, or to develop creative ways to solve a problem.
◼️  Performing for or Working Directly with the Public — Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
◼️  Problem Sensitivity — The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
◼️  Processing Information — Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.
◼️  Resolving Conflicts and Negotiating with Others — Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
◼️  Sales and Marketing — Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
◼️  Scheduling Work and Activities — Scheduling events, programs, and activities, as well as the work of others.
◼️  Selective Attention — The ability to concentrate on a task over a period of time without being distracted.
◼️  Social Perceptiveness — Being aware of others’ reactions and understanding why they react as they do.
◼️  Systems Evaluation — Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system.
◼️  Team building
◼️  Thinking Creatively — Developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions.


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WORK . EXPERIENCE


MANAGER,  FINAL EDITOR   
Austin Newz   January 2010 – April 2019 ... Austin, Texas
◼️   Determine presentation subjects or content
◼️   Develop story or content ideas, considering reader or audience appeal
◼️   Verify facts, dates, and statistics, using standard reference sources.
◼️   Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made.
◼️   Administration and Management — Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
◼️   Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
◼️   Developing and Building Teams — Encouraging and building mutual trust, respect, and cooperation among team members.
◼️   Developing Objectives and Strategies — Establishing long-range objectives and specifying strategies and actions to achieve them
◼️   Getting Information — Observing, receiving, and otherwise obtaining information from all relevant sources
◼️   Inductive Reasoning — Ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
◼️   Management of Personnel Resources — Motivating, developing, and directing people as they work, identifying the best people for the job.
◼️   Problem Sensitivity — The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
◼️   Processing Information — Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.
◼️   Speaking — Talking to others to convey information effectively.
◼️   Thinking Creatively — Developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions.
◼️   Writing — Communicating effectively in writing as appropriate for the needs of the audience.

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MANAGER ELECTIONS JUDGE .. part-time
Travis County  May 2012 – December 2019 ... Austin, Texas
◼️   Ability to remain calm in hectic stressful situations
◼️   Interview and hire employees
◼️   Oversee and responsible for election set up and election process at precinct
◼️   Active Learning — Understanding the implications of new information for both current and future problem-solving and decision-making.
◼️   Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
◼️   Administration and Management — Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
◼️   Complex Problem Solving — Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
◼️   Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
◼️   Developing and Building Teams — Encouraging and building mutual trust, respect, and cooperation among team members.
◼️   Guiding, Directing, and Motivating Subordinates — Providing guidance and direction to subordinates, including setting performance standards and monitoring performance
◼️   Making Decisions and Solving Problems — Analyzing information and evaluating results to choose the best solution and solve problems.
◼️   Management of Personnel Resources — Motivating, developing, and directing people as they work, identifying the best people for the job.
◼️   Problem Sensitivity — The ability to tell when something is wrong or is likely to go wrong.

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HOTEL  SALES   
Marriott Hotels    April 2002 – April 2009  ... San Antonio, Texas
◼️   Conflict resolution for Platinum members
◼️   Handled escalation calls
◼️  assessment, meeting quality standards for services, and evaluation of customer satisfaction.
◼️   Resolve customer complaints regarding sales and service.
◼️   Sales, hotel reservations at Marriott Hotels call center.
◼️   Administration and Management — Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
◼️   Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
◼️   Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
◼️   Deductive Reasoning — The ability to apply general rules to specific problems to produce answers that make sense.
◼️   Oral Comprehension — The ability to listen to and understand information and ideas presented through spoken words and sentences.
◼️  Oral Expression — The ability to communicate information and ideas in speaking so others will understand.
◼️    services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
◼️   Written Comprehension — The ability to read and understand information and ideas presented in writing.

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ASSISTANT  MANAGER .. part-time
Foley’s Department Store  October 2001 – May 2006 ... San Antonio, Texas
◼️   Advise customers on the use of products or services.
◼️   Answer questions regarding the store and its merchandise.
◼️   Compute sales prices, total purchases, and receive and process cash or credit payment.
◼️   Exchange merchandise for customers and accept returns.
◼️   Greet customers and ascertain what each customer wants or needs.
◼️  Gather customer or product information to determine customer needs.
◼️   Inventory stock and requisition new stock.
◼️   Maintain records of sales or other business transactions.
◼️   Place special orders or call other stores to find desired items.
◼️   Prepare merchandise for purchase.
◼️   Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
◼️  Reconcile records of sales or other financial transactions.
◼️   Set up merchandise displays.
◼️   Watch for and recognize security risks and thefts and know how to prevent or handle these situations.
◼️   Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
◼️   Coordination — Adjust actions in relation to others' actions.
◼️   Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
◼️  Monitoring — Monitor /Assess performance to make improvements or take corrective action.
◼️   Sales and Marketing — Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.

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PROJECTS


Project ….. Austin Newz / my Research Analyze Write
Project description: Handle Entire Operation of Assigning Individuals to Research Analyze Write designated target. From start to end of story project, responsible for ensuring deadlines met. From start to finish date oversee project to ensure efficiency met and in compliance. 
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Project ….. City of San Antonio, Texas ….. Police Department SAPD
Project description: While working for the City of San Antonio at the San Antonio Police Department i was chosen to be entrusted in handling of the “TRACERS”. Tracers were when a police officer did not submit their police report. It was my responsibility to ensure that the police reports were submitted accurately and put on file. The responsibility of tracers REQUIRED communication that would get the job done, empathy and accuracy. Communication skills, team player and working well with others along with good supervisory skills were all essential along with respecting the police officer or officers working with.
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Project …… Playland Park ….. Security Guard
Project description: While working as security guard at Playland Park in San Antonio I was assigned to oversee the entire outside parking lot. It was my responsibility to ensure that vehicles were parked correctly and that no cars were left on the sides or in the way. From start to finish I was responsible for Parking Lot Efficiency during regular park hours, special events and holidays.
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EDUCATION 


Project Management

Consulting Solutions.Net ……. Austin Texas
A Project Manager is responsible for overseeing every phase of a project from start to finish, as well as overall project results. Role of a Project Manager involves performance in five areas: Initiating, Planning, Executing, Monitoring Controlling, and Closing. Projects range from small to large.

IT Service Managment
St. Edwards Professional Center ……. Austin Texas
IT Service Management is a strategic approach to designing, delivering, managing and improving the way information is used and relayed within an organization, company or group of people. IT Service Management (ITSM) refers to the entirety of activities directed by policies, organized and structured in processes and supporting procedures.

How to have a business How to run a business
EGBI, Economic Growth Business Incubator ……. Austin Texas
EGBI teaches an individual how to have a business and how to run a business. Regardless if it is to have your own business or the business of someone else (your employer) provides the tools to establish and grow a business

Communications
Austin Community College

Psychology
San Antonio College

Research Analyze Write

various sources
San Antonio, Texas and Austin, Texas and Distant learning