BNM  consultancy

Nancy Ann Morales

personal  consultant

Languages Speak 

◼️  English
◼️  Spanish
◼️  some French



​Politics Work  

◼️  Elections Judge,  both democrat and republican May 2012 – December 2018 
◼️  Delegate,  Precinct Delegate San Antonio Texas 2004 
◼️  Activist 2000 – Present 




Skills

◼️   Ability to remain calm in hectic stressful situations
◼️   Ability for win win
◼️  Active Learning  — Understanding the implications of new information for both current and future problem-solving and decision-making.
◼️   Active Listening  — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate.
◼️   Administration and Management  — Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
◼️   Analyzing Data or Information  — Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.
◼️   Category Flexibility  — The ability to generate or use different sets of rules for combining or grouping things in different ways.
◼️   Complex Problem Solving  — Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
◼️   Communicating with Persons Outside Organization  — Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.
◼️   Coordination  — Adjusting actions in relation to others’ actions.
◼️   Critical Thinking  — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
◼️   Customer and Personal Service  — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
◼️   Deductive Reasoning — The ability to apply general rules to specific problems to produce answers that make sense.
◼️   Developing and Building Teams  — Encouraging and building mutual trust, respect, and cooperation among team members.
◼️   Developing Objectives and Strategies  — Establishing long-range objectives and specifying the strategies and actions to achieve them.
◼️   Getting Information  — Observing, receiving, and otherwise obtaining information from all relevant sources.
◼️  Guiding, Directing, and Motivating Subordinates  — Providing guidance and direction to subordinates, including setting performance standards and monitoring performance.
◼️   Identifying Objects, Actions, and Events  — Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.
◼️   Inductive Reasoning  — The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
◼️  Information Ordering  — The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
◼️   Making Decisions and Solving Problems  — Analyzing information and evaluating results to choose the best solution and solve problems
◼️   Management of Personnel Resources  — Motivating, developing, and directing people as they work, identifying the best people for the job.
◼️   Monitor Processes, Materials, or Surroundings  — Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems
◼️   Monitoring  — Monitoring/Assessing performance of self, other individuals, or organizations to make improvements or take corrective action.
◼️  Negotiation  — Bringing others together and trying to reconcile differences.
◼️   Originality  — The ability to come up with unusual or clever ideas about a given topic or situation, or to develop creative ways to solve a problem.
◼️  Performing for or Working Directly with the Public  — Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
◼️   Problem Sensitivity  — The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
◼️  Processing Information  — Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.
◼️  Resolving Conflicts and Negotiating with Others  — Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
◼️   Sales and Marketing  — Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
◼️   Scheduling Work and Activities  — Scheduling events, programs, and activities, as well as the work of others.
◼️   Selective Attention  — The ability to concentrate on a task over a period of time without being distracted.
◼️   Social Perceptiveness  — Being aware of others’ reactions and understanding why they react as they do.
◼️    Systems Evaluation  — Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system.
◼️  Team building
◼️  Thinking Creatively  — Developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions.




Projects 

PROJECT …..  Austin Newz  /  my Research Analyze Write

​2010 – Present
Project description:  
• Determine presentation subjects or content
•  Develop story or content ideas, considering reader or audience appeal
•  Management of Personnel Resources — Motivating, developing, and directing people as they work, identifying the best people for the job. 
•  Developing and Building Teams — Encouraging and building mutual trust, respect, and cooperation among team members. 
•  Getting Information — Observing, receiving, and otherwise obtaining information from all relevant sources
•  Analyzing Data or Information — Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts. 
•  Complex Problem Solving — Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions
•  Inductive Reasoning — Ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). 
•  Problem Sensitivity — The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. 
•  Writing — Communicating effectively in writing as appropriate for the needs of the audience. 

PROJECT ….. City of San Antonio, Texas ….. Police Department SAPD
Project description: 
While working for the City of San Antonio at the San Antonio Police Department i was chosen to be entrusted in handling of the “TRACERS”.  Tracers were when a police officer did not submit their police report.  It was my responsibility to ensure that the police reports were submitted accurately and put on file. The responsibility of tracers REQUIRED communication that would get the job done, empathy and accuracy.  Communication skills, team player and working well with others along with good supervisory skills were all essential. 

PROJECT ……  Playland Park ….. Security Guard
Project description: 
While working as security guard at Playland Park in San Antonio, Texas I was assigned to oversee the entire outside parking lot.  It was my responsibility to ensure that vehicles were parked correctly and that no cars were left on the sides or in the way.  From start to finish I was responsible for Parking Lot Efficiency during regular park hours, special events and holidays.


Education 

Project Management
Consulting Solutions.Net ……. Austin Texas   2017 - 2017 
A Project Manager is responsible for overseeing every phase of a project from start to finish, as well as overall project results. Role of a Project Manager involves performance in five areas: Initiating, Planning, Executing, Monitoring Controlling, and Closing. Projects range from small to large.

IT Service Management
St. Edwards Professional Center ……. Austin Texas   2012 - 2012 
IT Service Management is a strategic approach to designing, delivering, managing and improving the way information is used and relayed within an organization, company or group of people. IT Service Management (ITSM) refers to the entirety of activities directed by policies, organized and structured in processes and supporting procedures.

How to have a business How to run a business
EGBI, Economic Growth Business Incubator ……. Austin Texas    2011 - 2011
EGBI teaches an individual how to have a business and how to run a business. Regardless if it is to have your own business or the business of someone else (your employer) provides the tools to establish and grow a business

Communications
Austin Community College   2011 - 2014 

Psychology
San Antonio College   1997 - 2000

Research Analyze Write
various sources
San Antonio, Texas and Austin, Texas and Distant learning​